FAQ

Please feel free to contact us if you have any query. We will reply to you as soon as possible, within 24 hours.

Q

Are you a factory?

A

Yes, we are professional manufacturer of balloon products which is located in Shantou City, Guangdong Province, China. With experienced sales teams to provide you with solutions and good after-sales service.

Q

Can your company provide OEM service?

A

Yes, we can provide OEM service. In addition, we will keep all customized information provided by customers confidential.

Q

Are certificates or places of origin provided?

A

Yes, we provide complete certification documents and certificate of origin (CO) to facilitate your customs clearance and meet local market access requirements.

Q

How can I get quick quotation?

A

Precise quotation is based on your size, designs and packaging method. If you don't have the details, we'd like to provide some recommendations and solutions.

Q

Will you sell my patent product or design to my competitor or others?

A

We never do that, which violates business ethics. We protect every customer's patent product.

Q

How can you guarantee quality?

A

Always a pre-production sample before mass production; and always final inspection before shipment.

Q

Can I get free sample?

A

Yes. The sample is free of charge. You only need to pay the shipping fee.

Q

What is your MOQ?

A

There is no specific MOQ requirement. The more the quantity, the better the price. You can also try to place a small order, test the market response firstly, and then gradually increase the quantity.

Q

What is the lead time?

A

The production pressure of our factory varies in different periods, the production cycle is also different. However, we will arrange production for you as soon as possible according to specific conditions to ensure that your order can be completed within the expected time.